Frequently Asked Questions

The Festival is located just 8 miles south of Hartsfield-Jackson Airport on I-85 at Exit 61 (Fairburn / Peachtree City Exit).

6905 Virlyn B. Smith Rd, Fairburn, GA 30213.

Some map apps route guests to our Employee/Delivery entrance, which does not have public parking. Continue to the Main Parking Lot entrance and follow the flags/signage.

The 2026 Spring Festival runs Saturdays & Sundays, April 11–May 31, 2026. We are also open Memorial Day Monday: 10:30 AM – 6:00 PM.

9:00 AM.

Approximately 10:15–10:30 AM.

Visit the Tickets page for current pricing.

Your ticket includes all scheduled shows and entertainment, contests, character interactions, and free activities like Juggling School, the Reptile Farm, and our Castle Courtyard Activity Center. Food, drinks, artisan goods, games, and select premium experiences are available for purchase.

Tickets are online-only. We do not sell tickets at the gate—no exceptions.

Yes. Standard tickets are valid only for the date selected at purchase.

Yes. We offer an Any Day Ticket for guests who need flexibility, at a premium price (as specified at purchase).

Tickets may be exchanged up to 7 days prior to your ticket date for a future date at least 7 days from the request date. Use the chat on our ticketing page to request changes.

No refunds are offered.

Ages 5 and under are free. Ages 6–12 require a child ticket.

Entry is based on the QR code scan—whoever has the QR code and scans first will be admitted.

If a date sells out, no tickets are available for that day. We do not sell tickets at the gate.

Yes—parking is free.

Yes—enter through the main parking lot and follow rideshare signage.

Yes. No overnight parking is permitted.

VIP Parking must be purchased in advance. Enter through the normal parking entrance, follow VIP signage, and have your ticket ready to be scanned.

Yes. If you leave and plan to return, have your hand stamped at the Exit Gate.

No—outside food and drink are not permitted. Exceptions may be made for food allergies, medical conditions, food sensitivities, and young children (including infant formula). Each guest may bring one 16oz water bottle.

If you have a medical dietary need or are bringing baby food/formula, exceptions may be allowed. Please check in with gate staff on arrival so items can be reviewed/approved as needed. Re-entry is allowed—guests may also keep items in their car and return later.

Yes and yes—valid ID is required. We reserve the right to refuse or discontinue service to guests who appear intoxicated.

Major food courts and bars are cashless. Most artisan vendors accept cash and card, though some may prefer cash.

Most vendors accept cash and card; payment options vary by vendor.

Some options are available—please check our Food & Beverage page for details.

TBD—details will be updated as we finalize Spring amenities.

We cap attendance to keep lines manageable and the village enjoyable. New for 2026: we’ve materially reduced daily capacity to improve the guest experience. Because capacity is controlled, discounts are not typically available.

We do not offer routine discounts. However, on Memorial Day Monday, active-duty and retired service members may receive free admission with valid ID. This offer is available only at the gate / Will Call window (not online). Eligible guests may also purchase up to four (4) additional tickets for family members at the current child ticket price. This offer is also extended to police officers, firefighters, and EMTs.

The Festival is an outdoor event in a natural setting. Wheelchairs and motorized wheelchairs are welcome, but some areas may be challenging. Pathways vary from grass and dirt to some gravel, with concrete paths in areas with steeper incline.

ADA parking is available—enter through the main entrance, follow ADA signage, and display a valid placard or tag. Drop-offs can be made at the rideshare area (follow signage).

Yes. We welcome ADA-defined service animals (typically dogs) that are individually trained to perform specific tasks for a person with a disability.

No. Emotional support, therapy, comfort, and companion animals do not qualify as service animals under the ADA and are not permitted.

If it isn’t obvious, staff may ask: (1) “Is the dog a service animal required because of a disability?” and (2) “What work or task has the dog been trained to perform?” We do not require documentation and do not ask about a person’s disability.

Service animals must be under handler control at all times, be housebroken, and behave appropriately in public. Handlers are responsible for care and cleanup. A service animal may be asked to leave if it is out of control, not housebroken, or poses a direct threat—guests may remain without the animal.

Tipping is always optional, and no guest should ever feel pressured to tip. Our performers and staff are paid—they do not rely on tips as their primary compensation.

“Passing the hat” is a long-standing tradition in live entertainment and is simply a way to invite guests to show appreciation if they choose. Let your smile be your guide—applause and kind words are always welcome. All performers are paid from the King’s purse.

No. If a tip option appears on a card reader, there will always be a skip/no-tip option. Tipping is never required, and service is not affected by your choice.

No. Guests may not solicit money, accept tips, or charge for photos/performances on festival grounds. This protects the experience for our working cast, contracted performers, and vendors.

Dress for an outdoor, family-friendly event—comfortable walking shoes are recommended. Shirts and shoes are required at all times. We reserve the right to refuse entry for clothing that is offensive or inappropriate for a family environment, including apparel/tattoos depicting violence, nudity, vulgarity, or discriminatory language/graphics.

Yes—we love costumes. Shirts and shoes are still required. We reserve the right to refuse entry for costumes that are offensive or inappropriate for a family environment. Guests may not perform, accept tips, or charge for photos out of respect for our working cast and contracted performers.

Yes. Bags may be inspected if requested.

No—outside chairs and blankets are not permitted.

Yes—strollers and wagons are welcome. We reserve the right to inspect strollers/wagons and their contents at entry.

No. Coolers are not allowed under any circumstances.

Please do not smoke or vape in lines, general seating areas, or near show crowds. Be courteous to your neighbors and step away from high-traffic areas.

No—drones are not permitted on festival property.

Casual photos and video are welcome. Professional or staged photo sessions that involve large setups (tripods, lighting, reflectors, props, multiple outfit changes, or blocking pathways) are not permitted without prior written approval. If you are planning a staged or commercial shoot, please contact us in advance. We may ask any session that disrupts guest flow or show viewing to stop.

We are open rain or shine. It is extremely rare that we close on a festival day.

We typically operate as normal (some animal programming may be limited). In the case of extremely severe weather, we will prioritize safety, make a decision as quickly as possible, and provide instructions to guests—this may include exchanges or refunds if an event is impacted.

Yes—nearby recommendations include:

Firearms of any type are prohibited, including for guests with carry permits. Projectile weapons of any kind are prohibited (including water pistols, silly-string guns, and ping-pong pistols). Costume swords/daggers must remain properly sheathed and peace-tied and must be presented to Security at the Front Gate. Drawing any weapon at any time is not allowed. Broadaxes, claymores, maces, halberds, tipped arrows, and pole weapons are not allowed.

Premium covered seating with fans and one of the best views of the joust, plus crowns/pennants as provided and a commemorative pin. $15 per seat.

Yes—Pub Crawl is 21+ (valid ID required). It includes a souvenir mug, three beverages, and an entertainment guide who leads the group to three pubs—including one stop with a private show. Check-in is at Crown’s Nook Tavern. The experience lasts approximately 1.5 hours.

Add-ons are limited and may sell out. We strongly recommend purchasing in advance when available.

We staff local roles across many departments. Auditions (actors/musicians) and Apprentice Program are typically held in January; support cast applications are taken in March. Visit our Seasonal Employment page for dates and details.

No. Due to performing animals and guest safety, pets are not permitted in the village.