Contact the Georgia Renaissance Festival
Most questions have a fast answer below. If yours isn't there, send us a message and we'll get back to you.
- Phone (770) 964-8575 Staffed year-round
- Email [email protected]
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Festival Address
6905 Virlyn B. Smith Rd.
Fairburn, GA 30213 -
Mailing Address
P.O. Box 986
Fairburn, GA 30213 Festival correspondence only — not for vendor mail
Get There Faster
These questions are already answered on the site, or handled by a team that can help you sooner than a general message.
- Tickets & OrdersFastest help is the chat on our ticketing pages. Using the form instead? Include your order number and purchase email.
- Ticket TermsExchanges, refunds and the rules that apply.
- Lost & FoundReport an item you lost at the Festival.
- Directions & ParkingAddress, arrival times and free parking.
- HotelsNearby places to stay in Fairburn.
- AccessibilityTerrain, mobility devices, ADA parking, service animals.
- Common QuestionsHours, what to bring, costumes, food, pets.
- Vendors & ArtisansApplications, deadlines and policies.
- PerformingActs and street cast.
- Work With UsSeasonal and year-round jobs.
- MediaPress, content creators, photo and video.
- Sponsorship & TradeSponsorship, advertising and in-kind proposals.
- WeddingsCeremonies and celebrations at the Festival.
- Private EventsGroup outings, corporate days and private gatherings.
- Privacy RequestsAccess, correct or delete your information.
Don't see your question? Send us a message and we'll route it.
Reporting a Concern
If it's happening now, tell the nearest GARF employee — every employee and every beer and soda stand has a radio and can reach security and medical staff immediately.
If you're writing after your visit, use the form below and include the date, the location on the grounds and what happened. Our Harassment & Safety policy explains how we respond.
Nothing Here Covers It?
Send us a note through our contact form and we'll route it to the right member of our team. Choose the closest topic, and for ticket questions include your order number and the email used for purchase.
Contact the Georgia Renaissance FestivalWe reply to most messages within 3 business days. Replies can take longer on Festival weekends, and questions already answered on this site may not receive an individual reply.