Thy Comfort Is Our Command

Guest Services & Festival Amenities

Whether you need a map, mobility assistance, First Aid, help locating a lost item, or simply have a question during your visit, GARF staff are available throughout the Festival grounds.

Get Help
Information Booth
Rentals
Restrooms
First Aid
Lost & Found
ATMs
Accessibility

Need Help Onsite?

Find a Staff Member, Fast

Start at the Information Booth near the Front Gate, or ask any GARF staff member with access to a radio. Beverage stands and bars are among the easiest radio-equipped spots to recognize — and every radio-equipped location is marked on the Festival map with a small radio icon.

For urgent medical or safety concerns, alert the nearest GARF employee immediately.

Information Booth

Located near the Front Gate, the Information Booth is your starting point for:

Festival maps and schedules
General directions and guest questions
Wagon and basic wheelchair rentals
Lost & Found assistance
Help contacting First Aid, Security, or other Festival staff

Wagon & Wheelchair Rentals

Wagons are available for rent at the Information Booth. Very basic wheelchairs are also available to rent, subject to availability.

GARF does not rent strollers or mobility scooters. Guests are welcome to bring their own stroller, wagon, wheelchair, or mobility scooter.

Accessibility & Service Animals

Water Refill Stations

Locations

Front Gate
Market Square
King's Food Court

Guests may bring one sealed plastic water bottle and one refillable bottle that is empty or contains ice only. Full details are on the Festival FAQ.

Restrooms & Baby Changing

Main Restroom Trailers

Outside the Front Gate
Near Camelot Food Court
Near KSA Games
Near Chateau Hibbele

Express Privies

Near Middleton Stage
Near First Aid

Baby-changing stations are available in each privy area.

A costumed woman writes in a large ledger book

A Festival artisan helps a guest at a craft shop

First Aid & Medical Assistance

First Aid is available during Festival operations, with EMT support onsite.

For a serious emergency, call 911 and alert the nearest GARF employee.

Lost Children

If a child becomes separated from their group, notify the nearest GARF employee immediately. Staff can contact Security and other radio-equipped locations throughout the grounds.

Lost & Found

If you are still onsite, visit the Information Booth near the Front Gate for assistance.

If you have already left the Festival, submit a Lost & Found report online.

Report a Lost Item

ATMs & Payment

ATM Locations

Front Gate
Olde Towne Food Court
King's Food Court

Major GARF food and beverage locations operate cashless. Artisan shops are independently operated, so accepted payment methods may vary by vendor.

Map & Schedule

Use the Festival map and daily schedule to find stages, food courts, artisans, attractions, restrooms, First Aid, and other key locations. Radio-equipped assistance points are marked on the map with a small radio icon.

View Festival Map

Accessibility

GARF is accessible, but it is not a fully paved venue. The Festival is built on natural outdoor terrain, and guests using wheelchairs or mobility devices should expect grass, gravel, slopes, and changing ground conditions.

Mobility devices are welcome. Very basic wheelchair rentals are available at the Information Booth, subject to availability.